Team Lead - Media operations

Team Lead - Operations Designation: Team Lead - Operations Location: BKC, Mumbai (In office) Working shift : 24/7(Morning/Evening/Night) About Nivoda: Nivoda is a global B2B diamond and gemstone marketplace, providing jewellery retailers with access to competitive, high-quality diamond supplies. Recognised for its operational efficiency and commitment to customer success, Nivoda helps businesses grow profitably by minimising inventory risks and optimising the supply chain. Key Responsibilities: - Ensure high security standards are maintained throughout the shift - Ensure SOP's are followed by the team - Attendance management - Daily tallying and auditing of stones received and stored in safe - Take ownership of the entire photography and videography process of precious stones and ensure thorough stock check at the end of each shift - Managing the day-to-day activities of the team. - Motivating the team to achieve organisational goals. - Developing and implementing a timeline to achieve targets. - Delegating tasks to team members. - Conducting training of team members to maximise their potential. - Empowering team members with skills to improve their confidence, product knowledge, and communication skills. - Conducting monthly performance reviews. - Contributing to the growth of the company through a successful team. - Creating a pleasant working environment that inspires the team. Required Skills & Experience: - Minimum 2 years of Team handling experience - Transparent & honest approach- as he/she will be dealing with stones - Speaks good English, written and verbal - MS Office and reporting skills - Ability to multitask efficiently with multiple counterparts - Attention to detail - Humble, honest, trustworthy - Shows respect & appreciation for every person - Takes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemn Perks & Benefits: - Opportunity to shape and optimise operations in a growing, fast-paced company - Significant responsibility and influence on process improvements and quality standards - Collaborative, dynamic work environment with growth potential - Unlimited leave - Statutory benefits like PF & Gratuity etc. - Great company culture and international working environment.