Fullstack Software Engineer (x/f/m) - Claims Management

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH You would join the team called “Claims Management”, in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada. Our mission is to refund each member as fast as we can and the right amount, while being cost-effective for Alan. We have internalized all the critical parts to handle health claims, which makes this product division a technical, deep, and exciting place to work. Claims Management contains several product crews, notably: - Document processing https://medium.com/alan/working-on-document-processing-early-2023-88f642627ec0: 2M documents received every year. We automatically parse a good portion of them with LLMs but we want to go further. - Claims experience https://medium.com/alan/claim-engine-saving-60-k-year-by-avoiding-unnecessary-recompute-dbbbb9f52de7: Building the most memorable and straightforward experience for our members to understand their guarantees and get a claim refunded. Across 4 different countries, mobile and desktop. - Payments: Building a payment infra & source ingestion system to make sure our members get refunded super fast or better, they don’t need to advance the money. - Fraud fighting: 4M€ saved in 2024 with an internal stack combining Machine learning scoring, anomaly detections, and manual investigations ⭐ IS IT YOU WE’RE LOOKING FOR? We are looking for engineers with 3+ years of experience who get excited about building complex systems that need to work perfectly 24/7 every day of the year despite being on a high-growth trajectory. We value: - Passionate about creating delightful products with exceptional user experiences, you understand what it takes to build delightful user experiences at scale. - Good experience building and shipping web applications - You're genuinely interested in the business side - understanding conversion funnels, marketing metrics, and what drives growth - Clear progression in your career - increasing responsibility, scope, and impact over time. - Open to working with TypeScript and Python in a cross-platform environment, familiar with modern web technologies, and proficient in Object-Oriented Programming (Python, Java, Swift, Kotlin, or C#). - Self-starting and entrepreneurial. - Humble and still willing to grow (no matter your seniority!). - Collaborative, enthusiastic about teamwork, learning, and teaching. - English working proficiency Mission Alignment: - Healthcare technology excites you - Leveraging AI to redefine our roles and unlock scalability ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Our stack is React, Python/Flask, PostgreSQL in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it. Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path. 🌍 HOW WE WORK Location: You must be legally eligible to work in France, Belgium, or Spain. Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work 🔄 A quick note about the process Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.